Masters degree in a related field is a plus.A minimum of 5 years of professional experience in marketing and communications, with a strong focus on the B2B industrial sector.Skilled in complex stakeholder management and networking, with a proven ability to leverage key insights for strategic advantage.A demonstrated track record of utilizing cutting-edge marketing innovations and technologies to drive results.Exceptional presentation and storytelling skills, with the ability to distill complex concepts into engaging and accessible communications.Proficiency in English, with the ability to thrive in a multicultural environment and navigate intercultural dynamics effectively.Strong organizational, project management, and communication skills, with a proven ability to manage multiple priorities in a fast-paced, performance-driven environment Ihr Vorteil: Vielfältige Einsatz- und Weiterbildungsmöglichkeiten Hochwertige kostenlose persönliche Schutzausrüstungen sowie arbeitsmedizinische und sicherheitstechnische Betreuung Gesundheitsförderung durch Präventionskurse, Vorsorgeuntersuchungen und Mental Health Ansprechpartner Zuschuss zur betrieblichen Altersvorsorge Mitarbeiterrabatte bei attraktiven Marken aus den Bereichen Entertainment, Fitness, Wohneinrichtung, Bekleidung, uvm. (Corporate Benefits) Intensive Betreuung durch einen festen Ansprechpartner (inkl. regelmäßiger Feedbackgespräche und Infoveranstaltungen) Mitarbeiter-App und Arbeitszeitkonto für die unkomplizierte Abwicklung von Anliegen, wie z.B. dem Urlaubsantrag und mehr Flexibilität durch exakte Stundenerfassung Teamevents (z.B.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
You have strong planning and coordinations skills and a crossfunctional, collaborative mindset Fluent in English (written and spoken); proficiency in German (B1) Our Offer: Growing company with a diverse and open work environment Employees from around 40 different countries Flexible work models tailored to your needs (e.g., 100% remote work, up to two months abroad within the EU possible) Time-off account with compensatory time 30 days of vacation Flexible benefits budget to use according to your preferences (e.g., higher employer contribution to occupational pension schemes, fitness & health programs, or subsidies for commuting or meals) Discounts at hundreds of partner companies via the Corporate Benefits platform Internal and external training opportunities aligned with your personal goals Company and team events to build relationships outside of daily work and celebrate successes together Please use the "Apply Now!"
Individual benefits & pension provision Flexible benefits budget, e.g. for increased company pension provision, fitness and health offers or subsidies for travel and meal costs. Discounts & additional benefits Access to the corporate benefits platform with discounts at hundreds of partner companies.